{"id":43347,"date":"2023-08-04T13:32:37","date_gmt":"2023-08-04T10:32:37","guid":{"rendered":"https:\/\/emlaktuel.com\/?p=43347"},"modified":"2023-08-04T13:33:24","modified_gmt":"2023-08-04T10:33:24","slug":"man-ust-uste-3uncu-kez-kazandigi-market-of-the-year-odulunu-calisan-bayi-ve-servisleriyle-kutladi","status":"publish","type":"post","link":"https:\/\/emlaktuel.com\/?p=43347","title":{"rendered":"MAN, \u00fcst \u00fcste 3\u2019\u00fcnc\u00fc kez kazand\u0131\u011f\u0131\u00a0 \u00a0\u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fcn\u00fc; \u00e7al\u0131\u015fan, bayi ve servisleriyle kutlad\u0131"},"content":{"rendered":"<p><strong>MAN, \u00fcst \u00fcste 3\u2019\u00fcnc\u00fc kez kazand\u0131\u011f\u0131 \u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fcn\u00fc; \u00e7al\u0131\u015fan, bayi ve servisleriyle kutlad\u0131<\/strong><\/p>\n<p><strong><br \/>\nMAN Kamyon ve Otob\u00fcs Ticaret A.\u015e., sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 m\u00fc\u015fteri memnuniyeti odakl\u0131 hizmet anlay\u0131\u015f\u0131ndaki ba\u015far\u0131s\u0131n\u0131 \u00f6zel bir gece ile kutlad\u0131. MAN Truck &amp; Bus SE\u2019nin her y\u0131l d\u00fcnya \u00e7ap\u0131nda en iyi performans g\u00f6steren \u00fclkeye verdi\u011fi \u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fcn\u00fc, \u00fcst \u00fcste 3\u2019\u00fcnc\u00fc kez T\u00fcrkiye\u2019ye getiren MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e.\u2019nin Sapanca\u2019da d\u00fczenledi\u011fi \u00f6zel organizasyona \u00e7al\u0131\u015fanlar\u0131n\u0131n yan\u0131 s\u0131ra t\u00fcm bayi ve yetkili servisleri kat\u0131ld\u0131.&nbsp;<\/strong><\/p>\n<p><strong>MAN Ailesi\u2019nin geni\u015f bir kat\u0131l\u0131mla yer ald\u0131\u011f\u0131 \u00fc\u00e7 g\u00fcn s\u00fcren organizasyon kapsam\u0131nda, \u20182023 y\u0131l\u0131 1. D\u00f6nem Yetkili Servisler Toplant\u0131s\u0131\u2019 da ger\u00e7ekle\u015ftirildi. MAN Servis De\u011ferlendirme Geli\u015ftirme Program\u0131 denetimlerinin sonucunda; m\u00fc\u015fteri memnuniyeti temelinde 500\u2019\u00fc a\u015fk\u0131n kriter \u00fczerinden yap\u0131lan de\u011ferlendirmede ilk 3\u2019e giren ba\u015far\u0131l\u0131 yetkili servislere \u00f6d\u00fclleri verildi.&nbsp;B Tipi Yetkili Servisler kategorisinde Avos Otomotiv, C Tipi Yetkili Servisler kategorisinde Do\u011fu Trans Otomotiv 1\u2019inci olurken, m\u00fc\u015fteri memnuniyeti s\u0131ralamas\u0131nda ise, MAN Kamyon ve Otob\u00fcs Tic. A.\u015e. \u0130stanbul \u0130kitelli \u015eubesi ilk s\u0131ray\u0131 ald\u0131.<\/strong><\/p>\n<p>MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e., m\u00fc\u015fteri memnuniyeti odakl\u0131 hizmet anlay\u0131\u015f\u0131 ile ba\u015far\u0131 zincirlerine yeni halkalar eklemeye devam ediyor. MAN Truck &amp; Bus SE\u2019nin her y\u0131l d\u00fcnya \u00e7ap\u0131nda en iyi performans g\u00f6steren \u00fclkeye verdi\u011fi \u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fcn\u00fc, \u00fcst \u00fcste 3\u2019\u00fcnc\u00fc kez T\u00fcrkiye\u2019ye getiren MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e., bu ba\u015far\u0131s\u0131n\u0131 \u00e7ok \u00f6zel bir organizasyonla kutlad\u0131. 26-27-28 Temmuz 2023 tarihlerinde NG Enjoy Sapanca Otel\u2019de ger\u00e7ekle\u015ftirilen \u2018Market of the Year\u2019 etkinli\u011fi ve \u20182023 y\u0131l\u0131 1. D\u00f6nem Yetkili Servisler Toplant\u0131s\u0131\u2019na ba\u015far\u0131da pay sahibi olan MAN \u00e7al\u0131\u015fanlar\u0131, bayileri ve yetkili servisleri kat\u0131ld\u0131.<\/p>\n<p>MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e. Genel M\u00fcd\u00fcr\u00fc Tuncay Bekiro\u011flu\u2019nun ev sahipli\u011finde ger\u00e7ekle\u015ftirilen organizasyona MAN Truck &amp; Bus SE M\u00fc\u015fteri Hizmetleri Avrupa B\u00f6lge Ba\u015fkan\u0131 Karl Maximilian Strobel de yer alarak, bir konu\u015fma yapt\u0131. Renkli g\u00f6r\u00fcnt\u00fclere sahne olan \u00f6zel gecede ak\u015fam yeme\u011fi ve konu\u015fmalar\u0131n ard\u0131ndan \u00fcnl\u00fc sanat\u00e7\u0131 Ayla Balyemez sahne ald\u0131. DJ etkinli\u011fi ile ge\u00e7 saatlere kadar e\u011flenen MAN Ailesi hem \u00f6zlem giderdiler hem de ba\u015far\u0131lar\u0131n\u0131 kutlay\u0131p, yeni ba\u015far\u0131lar i\u00e7in de moral depolad\u0131lar.<\/p>\n<h2><strong>\u201cBa\u015far\u0131m\u0131z\u0131 yeni \u00f6d\u00fcllerle ta\u00e7land\u0131rmaya devam edece\u011fiz\u201d<\/strong><\/h2>\n<p>\u00d6zel gecede bir konu\u015fma yapan MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e. Genel M\u00fcd\u00fcr\u00fc Tuncay Bekiro\u011flu, \u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fcn\u00fc bir kez daha T\u00fcrkiye\u2019ye getirmenin gururunu ya\u015fad\u0131klar\u0131n\u0131 belirterek, \u015funlar\u0131 s\u00f6yledi;<\/p>\n<p>\u201c\u00d6ncelikle bu ba\u015far\u0131da b\u00fcy\u00fck pay sahibi olan siz de\u011ferli \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131, bayi ve servislerimizi bir kez daha kutluyorum. Hepiniz m\u00fc\u015fteri memnuniyeti temelinde ortaya koydu\u011funuz ba\u015far\u0131l\u0131 performansla bu \u00f6d\u00fcl\u00fc almam\u0131zda b\u00fcy\u00fck pay sahibi oldunuz. Ku\u015fkusuz bu kutlamay\u0131 da en \u00e7ok sizler hak ediyorsunuz. Bug\u00fcn sizlerle bir arada olmaktan ve sizler gibi ekip arkada\u015flar\u0131 ile \u00e7al\u0131\u015fmaktan \u00e7ok mutlu oldu\u011fumu s\u00f6ylemek isterim. \u0130n\u015fallah hep birlikte \u00f6n\u00fcm\u00fczdeki s\u00fcre\u00e7te sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 m\u00fc\u015fteri memnuniyeti odakl\u0131 hizmet anlay\u0131\u015f\u0131m\u0131z\u0131 daha da ileri ta\u015f\u0131yacak ve ba\u015far\u0131m\u0131z\u0131 yeni \u00f6d\u00fcllerle ta\u00e7land\u0131rmaya devam edece\u011fiz. MAN Ailesi olarak, \u015fimdiye kadar oldu\u011fu gibi bundan sonra da \u00f6d\u00fcll\u00fc otob\u00fcs ve kamyonlar\u0131m\u0131z, hafif ticari arac\u0131m\u0131z ve en \u00f6nemlisi de bizi sekt\u00f6rde rakiplerimizden ayr\u0131\u015ft\u0131ran sat\u0131\u015f sonras\u0131 hizmetlerimizle m\u00fc\u015fterilerimiz i\u00e7in g\u00fcvenilir \u00e7\u00f6z\u00fcm orta\u011f\u0131 olmay\u0131 s\u00fcrd\u00fcrece\u011fiz.\u201d<\/p>\n<h2><strong>\u201cT\u00fcrkiye, m\u00fc\u015fteri memnuniyetindeki ba\u015far\u0131s\u0131 ile \u00f6ne \u00e7\u0131k\u0131yor\u201d<\/strong><\/h2>\n<p>MAN Truck &amp; Bus SE M\u00fc\u015fteri Hizmetleri Avrupa B\u00f6lge Ba\u015fkan\u0131 Karl Maximilian Strobel de T\u00fcrkiye\u2019de olmaktan \u00e7ok mutlu oldu\u011funu ifade ederek, \u015funlar\u0131 kaydetti;<\/p>\n<p>\u201cT\u00fcrkiye, bizim i\u00e7in \u00e7ok g\u00fc\u00e7l\u00fc bir pazar ve pek \u00e7ok a\u00e7\u0131dan de\u011ferli bir \u00fclke. Ayn\u0131 zamanda MAN\u2019\u0131n, Alman d\u0131\u015f\u0131nda \u00fcretim tesisi a\u00e7t\u0131\u011f\u0131 ilk \u00fclke olmas\u0131 nedeniyle de \u00e7ok \u00f6zel bir yere sahip. Ben de bug\u00fcn bu g\u00fczel \u00fclkede bulunmakta ve sizlerle bir arada olmaktan \u00e7ok mutluyum. MAN&nbsp;Truck &amp; Bus SE i\u00e7in ara\u00e7lar\u0131n kalitesi kadar, sunulan hizmetin de \u00e7ok \u00f6nemli bir yeri var. M\u00fc\u015fteri memnuniyeti her zaman i\u00e7in bizim odak noktam\u0131z\u0131 olu\u015fturuyor. Bu y\u00fczden de hizmet verdi\u011fimiz \u00fclkelerde bu alandaki ba\u015far\u0131y\u0131 \u00f6d\u00fcllendirmek i\u00e7in her y\u0131l en iyi performans\u0131 g\u00f6steren \u00fclkeleri \u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fc ile \u00f6d\u00fcllendiriyoruz. MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e. ise, ortaya koydu\u011fu ba\u015far\u0131l\u0131 performans ile 3 y\u0131ld\u0131r \u00fcst \u00fcste bu \u00f6d\u00fcl\u00fc T\u00fcrkiye\u2019ye getiriyor. \u00d6ncelikle sizleri bu istikrarl\u0131 ba\u015far\u0131n\u0131zdan dolay\u0131 bir kez daha kutluyorum. T\u00fcrkiye\u2019yi d\u00fcnya genelindeki MAN pazarlar\u0131 aras\u0131nda \u00f6ne \u00e7\u0131kartan bu ba\u015far\u0131l\u0131 performans\u0131n \u00f6n\u00fcm\u00fczdeki y\u0131llarda da devam\u0131n\u0131 diliyorum.\u201d<\/p>\n<h2><strong>MAN\u2019\u0131n Yetkili Servis \u015eampiyonlar\u0131 da \u00f6d\u00fcllerini ald\u0131<\/strong><\/h2>\n<p>Organizasyon kapsam\u0131nda etkinli\u011fin 2. ve 3. &nbsp;g\u00fcn\u00fcnde,&nbsp;MAN\u2019\u0131n \u20182023 y\u0131l\u0131 1. D\u00f6nem Yetkili Servisler Toplant\u0131s\u0131\u2019 ger\u00e7ekle\u015ftirildi. MAN bayi ve yetkili servis temsilcilerinin d\u00fc\u015f\u00fcncelerini payla\u015ft\u0131klar\u0131 toplant\u0131da, ayn\u0131 zamanda 2023 y\u0131l\u0131n\u0131n ilk yar\u0131s\u0131nda yap\u0131lan MAN Servis De\u011ferlendirme Geli\u015ftirme Program\u0131 denetimlerinin sonu\u00e7lar\u0131 da a\u00e7\u0131kland\u0131. M\u00fc\u015fteri memnuniyetini temel alan program kapsam\u0131nda, 500\u2019\u00fc a\u015fk\u0131n kriter \u00fczerinden yap\u0131lan titiz de\u011ferlendirmenin sonucunda ilk 3\u2019e giren ba\u015far\u0131l\u0131 yetkili servislere \u00f6d\u00fclleri verildi.<\/p>\n<p>Yap\u0131lan de\u011ferlendirmelerde; B Tipi Yetkili Servisler kategorisinde Avos Otomotiv 1\u2019inci s\u0131ray\u0131 al\u0131rken, Mapar Otomotiv Bursa \u015eubesi 2\u2019nci ve Lokman Ko\u00e7aslan Otomotiv \u0130zmir \u015eubesi de 3\u2019\u00fcnc\u00fc s\u0131ray\u0131 ald\u0131. C Tipi Yetkili Servisler kategorisinde de Do\u011fu Trans Otomotiv 1\u2019inci oldu.<\/p>\n<p>Toplant\u0131da, ayr\u0131ca b\u00fcy\u00fck bir heyecanla beklenen Almanya merkez taraf\u0131ndan ger\u00e7ekle\u015ftirilen 2023 y\u0131l\u0131 \u20181. D\u00f6nem M\u00fc\u015fteri Memnuniyet anketleri- Customer First\u2019 sonu\u00e7lar\u0131 da belli oldu. M\u00fc\u015fteri memnuniyeti ve hizmet kalitesinin de\u011ferlendirildi\u011fi anketin sonucunda; MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e. \u0130stanbul \u0130kitelli \u015eubesi ilk s\u0131ray\u0131 ald\u0131.<\/p>\n<p>Toplant\u0131n\u0131n sonunda ise; 2020, 2021 ve 2022 y\u0131l\u0131nda al\u0131nan \u00f6d\u00fclleri temsilen haz\u0131rlanm\u0131\u015f olan sembolik \u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fc, etkinli\u011fe kat\u0131lan t\u00fcm \u00e7al\u0131\u015fan, bayi ve servis temsilcilerine hediye edildi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MAN, \u00fcst \u00fcste 3\u2019\u00fcnc\u00fc kez kazand\u0131\u011f\u0131 \u2018Market of the Year\u2019 \u00f6d\u00fcl\u00fcn\u00fc; \u00e7al\u0131\u015fan, bayi ve servisleriyle kutlad\u0131 MAN Kamyon ve Otob\u00fcs Ticaret A.\u015e., sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 m\u00fc\u015fteri memnuniyeti odakl\u0131 hizmet anlay\u0131\u015f\u0131ndaki ba\u015far\u0131s\u0131n\u0131 \u00f6zel bir gece ile kutlad\u0131. MAN Truck &amp; Bus SE\u2019nin her y\u0131l d\u00fcnya \u00e7ap\u0131nda en iyi performans g\u00f6steren \u00fclkeye verdi\u011fi \u2018Market of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":43348,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[1,5215],"tags":[16492],"_links":{"self":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts\/43347"}],"collection":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=43347"}],"version-history":[{"count":1,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts\/43347\/revisions"}],"predecessor-version":[{"id":43349,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts\/43347\/revisions\/43349"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/media\/43348"}],"wp:attachment":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=43347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=43347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=43347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}