{"id":41599,"date":"2023-01-03T11:04:38","date_gmt":"2023-01-03T08:04:38","guid":{"rendered":"https:\/\/emlaktuel.com\/?p=41599"},"modified":"2023-01-03T11:04:38","modified_gmt":"2023-01-03T08:04:38","slug":"musteri-memnuniyeti-yuzde-95","status":"publish","type":"post","link":"https:\/\/emlaktuel.com\/?p=41599","title":{"rendered":"M\u00fc\u015fteri memnuniyeti y\u00fczde 95"},"content":{"rendered":"<p><strong>T\u00fcrkiye&#8217;nin ve d\u00fcnyan\u0131n ilk yeni nesil ara\u00e7 uygulamas\u0131&nbsp;<\/strong><strong>Rabam, faaliyete ge\u00e7ti\u011fi nisan ay\u0131ndan bu yana 4 bin 285 kullan\u0131c\u0131ya, bin 534 \u00e7\u00f6z\u00fcm sundu. Uygulamada bu sene en \u00e7ok bak\u0131m, muayene ve oto kuaf\u00f6r hizmetleri tercih edildi. &nbsp;Kullan\u0131c\u0131lardan al\u0131nan geri d\u00f6n\u00fc\u015flere g\u00f6re m\u00fc\u015fteri memnuniyet oran\u0131 y\u00fczde 95.&nbsp;<\/strong><\/p>\n<p>Nisan 2022\u2019den bu yana ara\u00e7 sahiplerine&nbsp;yeni nesil bir kolayl\u0131k ve avantajlar sunan&nbsp;Rabam,&nbsp;bu sene 4 bin 285 kullan\u0131c\u0131ya bak\u0131m, muayene, ara\u00e7 y\u0131kama, mini hasar onar\u0131m\u0131, ekspertiz, akaryak\u0131t ve lastik de\u011fi\u015fimi gibi toplam yedi alanda 50\u2019den fazla hizmet sundu.&nbsp;Uygulama kapsam\u0131nda en \u00e7ok bak\u0131m, muayene ve y\u0131kama&nbsp;\u00e7\u00f6z\u00fcmleri tercih edildi.&nbsp;<\/p>\n<h2><strong>\u201cKullan\u0131c\u0131lar\u0131m\u0131z tam bin 290 saat tasarruf etti\u201d<\/strong><\/h2>\n<p>Rabam\u2019dan&nbsp;ara\u00e7 sahiplerine, ara\u00e7lar\u0131yla ilgili bak\u0131m, muayene, sigorta gibi \u00f6nemli tarihlerde&nbsp;21 bin 577 hat\u0131rlatma g\u00f6nderildi\u011fini&nbsp;belirten&nbsp;<strong>R. Kaan Aydo\u011fan<\/strong>,&nbsp;\u201cKullan\u0131c\u0131lar\u0131m\u0131z Rabam\u2019dan ald\u0131\u011f\u0131 hizmetler sayesinde bin 290 saat tasarruf etti. Ara\u00e7lar\u0131 ile ilgili hizmetleri tamamlamak i\u00e7in Rabam\u2019\u0131 en \u00e7ok tercih eden il\u00e7eler; \u015ei\u015fli, Kad\u0131k\u00f6y, Sar\u0131yer Ata\u015fehir, Be\u015fikta\u015f oldu. B\u00fct\u00fcn ara\u00e7 markalar\u0131na hizmet verebiliyor olmam\u0131z platform olarak en b\u00fcy\u00fck art\u0131lar\u0131m\u0131zdan biri. Bu y\u0131l en \u00e7ok kaydedilen ara\u00e7 modellerinde ise; Volkswagen, Ford, Renault, Fiat, Opel gibi markalar \u00f6ne \u00e7\u0131kt\u0131.&nbsp;<\/p>\n<h2><strong>\u201cAld\u0131\u011f\u0131m\u0131z geri bildirimler ve m\u00fc\u015fteri memnuniyet oran\u0131m\u0131z do\u011fru yolda oldu\u011fumuzu g\u00f6sterdi\u201d<\/strong><\/h2>\n<p>Yeni nesil \u00e7\u00f6z\u00fcmlerin yo\u011fun ilgi g\u00f6rmesine y\u00f6nelik a\u00e7\u0131klamalarda bulunan&nbsp;<strong>R. Kaan Aydo\u011fan<\/strong>, \u201cAra\u00e7 sahiplerinin ihtiya\u00e7lar\u0131n\u0131 tek platform \u00fczerinden; fiyatlar\u0131 online g\u00f6r\u00fcnt\u00fcleyerek sat\u0131n alabilecekleri bir uygulama sunuyoruz. Yani, muayene hizmet ihtiyac\u0131 olan kullan\u0131c\u0131lar muayene \u00fccretini online olarak uygulamada g\u00f6rebiliyor, randevusunu alabiliyor ya da lastik de\u011fi\u015fimi ihtiyac\u0131 olan kullan\u0131c\u0131 lastik de\u011fi\u015ftirece\u011fi adedi belirleyip fiyat\u0131 uygulamam\u0131z i\u00e7erisinde g\u00f6r\u00fcnt\u00fcleyebiliyor. Kullan\u0131c\u0131lar\u0131m\u0131z bir\u00e7ok yerden fiyat teklifi almak zorunda kalm\u0131yor. Hizmet ald\u0131ktan sonra ise ek masraflarla kar\u015f\u0131la\u015f\u0131yor. Rabam\u2019da t\u00fcm fiyatlar online g\u00f6r\u00fcnt\u00fclenerek, s\u00fcrpriz masraflar\u0131n \u00f6n\u00fcne ge\u00e7iliyor. \u015eeffaf fiyat politikam\u0131z\u0131n yan\u0131 s\u0131ra hizmetleri de ger\u00e7ek fiyatlarla kullan\u0131c\u0131lar\u0131m\u0131zla bulu\u015fturuyoruz ve u\u00e7tan uca hizmet modelimiz ile hizmetlerimizi tamaml\u0131yoruz\u201d dedi.&nbsp;<\/p>\n<p><strong>Rabam\u2019\u0131n&nbsp;<\/strong>m\u00fc\u015fteri memnuniyeti oran\u0131n\u0131n y\u00fczde 95 oldu\u011funu s\u00f6yleyen&nbsp;<strong>Kaan Aydo\u011fan \u201c<\/strong>Ald\u0131\u011f\u0131m\u0131z sonu\u00e7lar ve kullan\u0131c\u0131lardan gelen geri bildirimler, anlay\u0131\u015f\u0131m\u0131z ve sundu\u011fumuz hizmetlerin kullan\u0131c\u0131lar\u0131n beklentisini kar\u015f\u0131lad\u0131\u011f\u0131n\u0131, do\u011fru yolda oldu\u011fumuz g\u00f6steriyor. 2023 y\u0131l\u0131nda ivmemizi daha da artt\u0131rarak yeniliklerimize devam edece\u011fiz\u201d \u015feklinde konu\u015ftu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u00fcrkiye&#8217;nin ve d\u00fcnyan\u0131n ilk yeni nesil ara\u00e7 uygulamas\u0131&nbsp;Rabam, faaliyete ge\u00e7ti\u011fi nisan ay\u0131ndan bu yana 4 bin 285 kullan\u0131c\u0131ya, bin 534 \u00e7\u00f6z\u00fcm sundu. Uygulamada bu sene en \u00e7ok bak\u0131m, muayene ve oto kuaf\u00f6r hizmetleri tercih edildi. &nbsp;Kullan\u0131c\u0131lardan al\u0131nan geri d\u00f6n\u00fc\u015flere g\u00f6re m\u00fc\u015fteri memnuniyet oran\u0131 y\u00fczde 95.&nbsp; Nisan 2022\u2019den bu yana ara\u00e7 sahiplerine&nbsp;yeni nesil bir kolayl\u0131k ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[26],"tags":[16769],"_links":{"self":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts\/41599"}],"collection":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=41599"}],"version-history":[{"count":1,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts\/41599\/revisions"}],"predecessor-version":[{"id":41601,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=\/wp\/v2\/posts\/41599\/revisions\/41601"}],"wp:attachment":[{"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=41599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=41599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emlaktuel.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=41599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}